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Introduction
The management of projects encompasses an enormous
variety of techniques, methods and processes. Each of these has its own
terminology which often varies between industries, or more noticably,
between books and software packages. Total confusion reigns since there is
no worldwide definitive standard for the language of project management.
Far be it from us to suggest that this book defines such a standard but
it brings together a range of sources and provides a comprehensive guide
to terms and definitions as used in the UK.
Most of the definitive British texts on project
management and its derivatives are represented here. PRINCE, the
Association for Project Management's Body of Knowledge and CCTA guides
have all their terms included and indexed to show their source. Where
necessary full definitions have been abridged and this is indicated in the
text. We hope you find the section useful and, on occasion, amusing. There
are one or two tongue in cheek definitions that may sound familiar to some
of the more battle weary project managers out there.
The Glossary of Project Management is compiled by:
Adrian Dooley: Technical Editor, Project Manager Today magazine.
$ BS 6079
-
Project
Management.
$APMP
APM
Professional - the new entry qualification to the Association
of Project Managers
$Burst Nodenode
in a network
diagram from which two or more links
or activities emerge.
$Chart Roomproject
or number of projects. A excellent facility for general team communication,
often maintained by the Project
Support Office.
$Merge Nodenode
in a network
diagram where two or more links
or activities merge.
$Progress Payments
customer
at predefined intervals or stages during the course of a project.
0/100 TrackingTracking
method which assumes that all the cost of an Activity
is incurred on completion.
100/0 TrackingTracking
method which assumes that all the cost of an Activity
is incurred at commencement of the Activity.
50/50 TrackingTracking
method which assumes that 50% of the cost of an Activity
is incurred on commencement and 50% on completion.
99% Complete
AcceptanceDeliverable
or Product
in accordance with the Product
Description.
Acceptance Letters
Acceptance
Letters written during the final Stage(s)
of a project: Systems, Operations, Security, User and Business Acceptance
Letters.
(definition from PRINCE 1)
Activity
Work
Breakdown Structure. A packet of work which forms the basic
building block of a Plan
or Network.
PRINCE 1 sometimes uses the term 'major activity' to describe a
larger element of the work - see Detailed
Plans.Something there always seems to be too little of on your
projects.
Activity Calendar
scheduling,
the Activity
Calendar defines the working and non-working patterns
applicable to the activity.
The Activity
Calendar is normally overridden by the Project
Calendar. See also Resource Calendars.
Activity Description
Activity.
Activity ID
Activity
to provide a unique identifier for computer scheduling.
Activity Network
Network.
(definition abridged from PRINCE 1)
Activity on ArrowNetwork
in which the activities are represented by Arrows between Nodes
which are normally circles.
Activity on NodeNetwork
in which the activities are represented by Nodes linked by
Dependencies. The Nodes are normally rectangular.
Actual Cost
performing
an Activity
so far.
Actual Cost of Work PerformedC/Spec
term for Actual
Cost.
(definition from C/Spec)
Actual Finish DateActivity
actually finished.
Actual Start DateActivity
actually started.
ACWPActual
Cost of Work Performed
(definition from C/Spec)
Adjourningstage
of Team
Building where the team disbands
ADM
Arrow
Diagram Method
AIPM
Australian
Institute of Project Management
ALAP
As
Late As Possible
Allocation
Activity
to specific Resources.
APM
Association
of Project Managers
Approval to Proceed
Project
Board at Project
Initiation and at each End
Stage Assessment prior to commencement of the next Stage.
It represents a commitment to a further expenditure up to the end
of the next stage
of the Project.
(definition from PRINCE 1)
Archive Planplan
to be archived. One of these archives would be the Baseline
Plan.
Arrow Diagram Method
Activity
on Arrow
As Late As Possible
scheduling
packages to indicate that an activity
should be performed as
late as possible i.e. it should be scheduled to take up all of
its Float.
See also
As
Soon As Possible
As of Date
Progress
Date
As Soon As Possible
scheduling
packages to indicate that an activity
should be performed as
soon as possible. See also
As
Late As Possible
ASAP
As
Soon As Possible
Assignmentactivity
attributed to a specific resource.
Association of Project Managers
Project
Managers in the UK.
Australian Institute of Project
Management
APM
in the UK and the PMI
in the USA.
BACBusiness
Assurance Co-ordinator
(definition from PRINCE 1)
BACBudget
at Completion
(definition from C/Spec)
Backward Pass
Critical
Path Analysis.
Balanced Matrixpriority.
Project
Managers are external to the functional departments their teams
come from.
Bar ChartProject
Team. For use when a crisis occurs after normal working hours.
Base Date
Progress
Date
Baselineproject
and used as a basis for comparison as the project
progresses.A set of goalposts which, by means of careful resetting,
can be used to make the project
look as if it is always on schedule.
Baseline Cost
Activity
was intended to cost when the Plan
was baselined.
Baseline Duration
Activity
was intended to take when the Plan
was baselined.
Baseline Effort
Activity
was intended to cost when the Plan
was baselined.
Baseline FinishScheduled
Finish Date of an Activity
at the time the Plan
was baselined.
Baseline StartScheduled
Start Date of an Activity
at the time the Plan
was baselined
BCMBusiness
Change Manager
(definition from CCTA Programme Management)
BCWPBudget
Cost of Work Performed
(definition from C/Spec)
BCWSBudget
Cost of Work Scheduled
(definition from C/Spec)
BelbinBelbin
was a pioneer of team dynamics........
Benefitsefficiency,
economy and effectiveness of future business operations to be
delivered by a programme.
(definition from CCTA Programme Management)
Benefits FrameworkProgramme
Brief which sets out in outline a description of the expected benefits
of the Programme,
the business operations affected and current and target
performance measures.
(definition from CCTA Programme Management)
Benefits Management
Programme
Management for planning,
managing, delivering and measuring the set of benefits
which the Programme
is to provide.
(definition from CCTA Programme Management)
Benefits Management PlanProgramme
Definition Statement, which specifies who is responsible for
achieving the benefits
set out in the Benefits
Profiles and how achievement is to be managed, measured and
monitored.
(definition from CCTA Programme Management)
Benefits Management RegimeRoles
and Outputs of Programme
Management for ensuring that the Programme
will deliver expected business benefits.
The regime is described by the Benefits
Management Plan as set out in the Programme
Definition Statement.
(definition from CCTA Programme Management)
Benefits ProfilesProgramme
Definition Statement which describes the planned benefits
to be realised by the Programme
and states where, how, and when they are to be realised.
(definition abridged from CCTA Programme Management)
Benefits Realisation Stage
Programme
Management Approach, occurring at the end of each Tranche
of a Programme,
and particularly at the end of the full programme.
(definition abridged from CCTA Programme Management)
Beta DistributionThree
Duration Technique to calculate the Duration
of an Activity.
BlueprintProgramme
Definition Statement which sets out the vision for the Programme.
(definition from CCTA Programme Management)
Board of Directors
Body of Knowledge
Association
of Project Managers which defines 40 areas of knowledge which
make up the discipline of Project
Management.
BOOT
-
Build, Own, Operate, Transfer. A break with the
traditional contractual processes for construction projects
where the contractor provides project
funding.What the Project
Manager gets when the Project
fails.A means of keeping the Customer's nose out of the project
until its too late to change, cunningly disguised as one of the
latest bright ideas in Project
Management.
Bottom UpTop
Down. Overall estimates for the project
are built up from the detailed level and aggregated to give totals
for the project
as a whole.
Brainstormingproject
risks.
Breakdown Structures
Project
Management is more Top
Down than Bottom
Up and the best way to get from the top to the bottom is via a
breakdown structure. Nearly everything in a project
may be structurally broken down. Hence the creation of WBS's,
NBS's, PBS's, OBS's and CBS's.
BudgetRisk
Analysis done during the Planning
Stage.
Budget at Completion
project
from the Baseline.
(definition from C/Spec)
Budget Cost of Work PerformedC/Spec
term for the Earned
Value of work done.
(definition from C/Spec)
Budget Cost of Work ScheduledCurrent
Date according to the Baseline
Plan.
A C/Spec
term.
(definition from C/Spec)
Business Acceptance LetterExecutive
on the Project
Board after reviewing the completed project
at the end of the final Stage.
It records the successful completion of the project.
(definition from PRINCE 1)
Business AreaProgramme.
(definition abridged from CCTA Programme Management)
Business AssuranceBusiness
Case remains viable.
(definition from PRINCE 1)
Business Assurance Co-ordinatorProject
Assurance Team responsible for planning,
monitoring and reporting on all Business
Assurance aspects of the project.
The focal role for administrative controls.
(definition from PRINCE 1)
Business CaseProject
or Programme.
Business Change ManagerProgramme
Executive responsible for Benefits
Management, the programme's Business
Case, Transition
Plan and the management of change and Risk.
(definition abridged from CCTA Programme Management)
C/SCSCCost/Schedule
Control Systems Criteria
(definition from C/Spec)
C/SpecCost/Schedule
Control Systems Criteria
(definition from C/Spec)
Calendar
Project
Calendar
CCTAGuide
to Programme Management.
Certificated Project Manager
Association
of Project Managers achieved by professional interview and
submission of a 5,000 word personal case study.
Change ControlChange
Control is the process of implementing procedures which ensure
that proposed changes are properly assessed and, if approved,
incorporated into the project
plan.The
control over changes to the specification that every project
manager would like to have but doesn't have time for because
he is too busy coping with the results of the last uncontrolled
change.
Checkpoint
Checkpoint Meeting
Stage
Manager by the Project
Assurance Team, together with Stage
Teams, and provide the basic information used to measure
actual achievement against plan
on both Stage
Technical
Plans and Stage
Resource
Plans.
(definition from PRINCE 1)
Checkpoint Reportproject
holds regular Checkpoint
Meetings as prescribed by the Project
Board. At each meeting the Stage
Manager (with help from the BAC
or TAC)
prepares a report and passes it to the Project
Manager.
(definition from PRINCE 1)
Close Out (1.11)project
work once the project
has been implemented. The phase at the end of the project
lifecycle just before the operations begin. Confusingly this
period is often called Start-Up since this refers to the start-up
of the facility.
CMMConfiguration
Management MethodologyCommitted Costs
(definition from PRINCE 1)
Co-ordinated Matrix
Project
Leader reports to a functional manager and does not have real
authority over team members from other departments.
Communication (2.3)Communication
media may take several forms: Oral, written, textural, numerical,
graphic, body language, paper, electronic, physical, etc.
In short, bring together and control effectively those things
which need inter-relating in order for the project
to be properly assessed, configured and implemented.
Communications Planplan
indicating how Objectives, Plans and Progress of the programme
are to be communicated to staff.
(definition abridged from CCTA Programme Management)
Completion Date
project
could finish following careful estimating,
planning
and risk
analysis taking into account resource limitations and contingency.The
impossible date the boss says it must be finished following
careful analysis of office politics and his promotion
prospects.The impossible date your computer says it will be
finished following a simple Critical
Path Analysis.
Compound RiskRisk
which comprises a number of inter-related risks.
Configuration
-
The complete technical description required to
build, test, accept, install, operate, maintain and support a
System.
(definition abridged from PRINCE 1)
Configuration ItemConfiguration
that has a defined function and is designated for Configuration
Management.
(definition from PRINCE 1)
Configuration LibrarianConfiguration
Management and Technical
Exception procedures. This role may exist within the project
team, or externally with responsibility for a system
rather than a project.
(definition from PRINCE 1)
Configuration Management
configuration
items in a System,
controlling the release and change of those items throughout the project
life-cycle, recording and reporting the status of Configuration
Items and change reports and verifying the completeness and
correctness of configuration
items.
(definition from PRINCE 1)
Configuration Management
Methodology
methodology
for Configuration
Management. PRINCE 1 contains its own recommended methodology
for configuration
management.
(definition from PRINCE 1)
Conflict Management (2.7)conflict
management is to channel conflicts so that the result is
positive rather than destructive.
Constraints
Activity
including Logic and Imposed Dates.
Consumable Resource
ContingencyRisk
Analysis sums of money or amounts of time may be set aside as contingency
which may be used in the event
of risks occurring.Warning: Contingency
should be shown in a plan
as a separate item not hidden in Activities as 'an extra 10%' on Duration
or cost.
Control and Co-ordination (2.2)
-
Control is the process of establishing targets
and plans, measuring actual performance, comparing actual
performance against planned and taking any necessary actions to
correct the situation. Co-ordination is the
activity
of ensuring that work is being carried out in various
organisations and places fit together effectively in time, content
and cost in order to achieve the project
objectives effectively.
Control Points
project
control in PRINCE 1: End-Stage
Assessment, Mid-Stage
Assessment, Quality
Review and Checkpoint.
(definition from PRINCE 1)
Cost Benefit Analysis
benefits
of a project
which allows comparison of the returns from alternative forms of
investment.
Cost Codes
Cost Control (3.5)
project.
Cost
control also involves careful treatment of changes (including
claims), trend forecasting and authorisation for payment. Cash
Flow forecasting is also a cost
control function.
Cost Curve
Cost Envelope
Cost
Curve based on Early Start Dates of Activities and a Cost
Curve based on Late Start Dates of activities.
Cost Performance Index
BCWP
÷ ACWP
(definition from C/Spec)
Cost Variance
actual
cost of the work done i.e. BCWP
- ACWP.
A negative number shows the project
is currently over budget.
(definition from C/Spec)
Cost/Schedule Control Systems
CriteriaEarned
Value Analysis in defence projects. It has since been adopted
much more widely and is supported by most planning
software.
(definition from C/Spec)
CPICost
Performance Index
(definition from C/Spec)
CRAMMCCTA
Security Risk
Analysis and Management Methodology
for IT projects and systems.
Crash Costs
Activity
to its Crash
Duration.
Crash DurationCritical
Path of a Network,
Activities may be 'Crashed'. This indicates drastic action to
reduce the duration
of a Critical
Activity which is only taken in exceptional circumstances and
probably achieved by a dramatic increase in Resources.
Critical ActivityActivity
on the Critical
Path i.e. with zero Float.
Critical Path
Network.
Usually, but not always, a sequence with zero Float.A
useful means of encouraging staff and contractors as in "Your
activity
is on the Critical Path"Warning: The Critical
Path is an accident of arithmetic. It may be the longest
sequence of activities but there may be others which have such
minimal float
as to be inconsequential. Just because books are fond of talking
about Critical Paths and planning
software highlights the activities with no float
do not focus on the Critical
Path at the expense of all else. Also note that once Resource
Scheduling has been performed, Float
and hence the Critical
Path, are no longer valid calculations.
Critical Path Analysis
Network
of Activities which results in a date which is the earliest
possible completion of the project
taking time and logic only, into account. Results in calculation
of a Critical
Path.A process which computer programmers can understand and
therefore one of the few calculations that planning
software does almost accurately.Assessment of the quickest route
to the pub after the latest Progress Meeting.
Critical Sequence
Float
where Resource Limits are taken into account when calculating Float.
Critical Sequence Analysis
Critical
Sequence which takes Resource Limits into account when
calculating an Activity's flexibility.
Critical Success Factorsproject.
The nature of these factors will govern the response to Conflicts,
Risks and the setting of Priorities.
Criticality Index
Activity
appears on the Critical
Path during a Monte Carlo Simulation
Cross-Stage PlanPlan
which is prepared to show Activities which span more than one of
the project's Stages
(definition from PRINCE 1)
Current Date
Progress
Date
CustomerProject
should have a Customer
who is responsible for Acceptance
of Deliverables. The role may be external or internal to the
organisation.
CVCost
Variance
(definition from C/Spec)
DangleActivity
in a Network
which has either no Predecessors or no Successors.
Delegation (2.5)
Delegation
is the art of getting others to perform work effectively which one
cannot do oneself because of a lack of time, competency or other
reasons.
Deliverable
Product
Delphi Technique
estimating
technique.
Dependency LinksPrecedence
Network.
See also Finish to Start; Start to Start; Finish
to Finish and Start
to Finish.
Design AuthorityProgramme
Executive, with the responsibility to manage the design of the
business and information systems that are affected or created by
the Programme.
(definition abridged from CCTA Programme Management)
Design Management PlanProgramme
Definition Statement which helps to preserve both the
programme's overall technical design integrity and its coherence
with plans for infrastructure and support services.
(definition abridged from CCTA Programme Management)
Detailed PlansDetailed
Resource Plan and Detailed
Technical Plan.
(definition from PRINCE 1)
Detailed Resource Planplan
and control a particular major activity
within a Stage.
It sets out the costs and resource usage which correspond to a Detailed
Technical Plan.
(definition from PRINCE 1)
Detailed Technical Plansystem
testing, and are produced as and when required.
(definition from PRINCE 1)
Deterministic NetworkActivity
on Arrow and Precedence
Networks are said to be deterministic since they have no
facilities to accommodate Probabilistic
Dependencies.
DummyActivity
on Arrow Network
which represents a Dependency Link rather than an Activity.
Usually represented by a dotted line.
Duration
Activity
is estimated to take.
EAC
Estimate
at Completion
Early Event Date
Event
could occur. Calculated from a Forward
Pass calculation.
Early Finish Date
Activity
can finish. Calculated during the Forward
Pass of Critical
Path Analysis.
Early Start Date
Activity
can start. Calculated during the Forward
Pass of Critical
Path Analysis.
Earned ValueBaseline
Cost. Known as Budget
Cost of Work Performed in the Cost/Schedule
Control Systems Criteria.
Earned Value Analysisproject
progress where the actual money spent is compared to the value of
the work achieved. See also Cost/Schedule
Control Systems Criteria.
Efficiency
Skill.
Effort Remainingeffort
remaining to complete an Activity.
A far more useful measure of progress than Percentage
Complete.
End Stage AssessmentStage.
Work may not proceed on the next Stage
until the Project
Board has approved current status and future Resource
Plans and Technical
Plans at this assessment.
(definition abridged from PRINCE 1)
End Tranche AssessmentBenefits
Realisation Phase to verify the completion of all Tranche
projects.
(definition abridged from CCTA Programme Management)
ESAEnd
Stage Assessment
(definition from PRINCE 1)
Estimate at Completion
project.
(definition from C/Spec)
Estimate to CompleteActivity.
EstimatingProject
Reviews, Metrics, consultation and informed assessment to arrive
at time and resource requirements of an Activity.The
process of allocating wild guesses and random numbers to
Activities.
Estimating (3.4)
project.
ETC
Estimate
to Complete
EventActivity
in an Activity
on Arrow Network.
Exception MemoQuality
Review activities, It may be raised by the Stage
Manager or Project
Manager, the chairman of a Quality
Review or the Business
Assurance Co-ordinator.
(definition from PRINCE 1)
Exception Planplan
produced in situations where costs or timescales have already been
exceeded or are anticipated to exceed the Tolerance
set by the Project
Board for the current Stage
or Project.
(definition from PRINCE 1)
ExecutiveProject
Board who is responsible for ensuring that the system
under development achieves the expected benefits
and that the project
is completed within the cost and timescales approved by the IT
Executive Committee.
(definition from PRINCE 1)
External Constraint
Constraints
which act upon Activities within a Network
from outside the network,
typically Imposed Dates or an Interface.
Hammock ActivityActivity
which spans between two points in a Network.
It has no Duration
of its own but derives one from the time difference between the
two points to which it is connected.
Hand-over PlanTransition
Plan component of the Programme
Definition Statement which covers the take-on of Project
Deliverables to operational services.
(definition abridged from CCTA Programme Management)
Hard Projectproject
which has a well defined physical product
as its outcome as opposed to a Soft
Project.Is there any other kind?
Henry GanttGantt
Chart around the turn of the century.
Highlight Report
Project
Manager at intervals determined by the Project
Board. It reviews progress to date and highlights any actual
or potential problems which have been identified during the period
it covers.
(definition from PRINCE 1)
Histogram
Hypercritical
Critical
Path leading to that point may be too long to finish by that
date. The Critical
Path becomes Hypercritical
and possesses Negative
Float.
i NodeNode
at the start of an Activity
in an Activity
on Arrow Network.
i/j Numbers
Activity
in an Activity
on Arrow Network.
ImpactRisk
Analysis as one part of the assessment of a risk
the other being Likelihood.
Impact
is an assessment of the adverse effect of the Rick occurring.
Impact Analysissystem.
(definition from PRINCE 1)
Imposed Finish
Activity
by external Constraints.
May lead to Hypercritical
paths and Negative
Float.
Imposed Start
Activity
by external Constraints.
May lead to Hypercritical
paths and Negative
Float.
Independent Float
Activity
has which does not affect the Float
available on any Preceding or Succeeding activities
Individual Work Plan
Plan
which defines the tasks and responsibilities of an individual team
member.
(definition abridged from PRINCE 1)
Informal Review
Quality
Review.
(definition abridged from PRINCE 1)
Information Systems Examination
Board
Project
Management which is awarded on completing 80 hours of training
and passing the ISEB
exam.
Insanity
Project
Culture.
Integration (1.9)
Integration,
in the opinion of most project
management professionals is the key distinguishing function of
the project
manager. It involves bringing people and things together to
perform effectively.
InterfaceActivity
or Node
which indicates a logical connection to another Network.
International Journal of Project
Management
International Project
Management Association
project
management associations. It does not include the PMI
or the
AIPM
Internet
International
Project Management Association that was dropped to avoid
confusion with some rag bag collection of computers joined up by
telephone wires.
IRR
ISEBInformation
Systems Examination Board.
Island of Stability
Tranche,
when progress is reviewed and the next Tranche
is planned.b: An island in the South Seas where nothing changes
and hence Project
Management is part of an alien culture. Site of a proposed
home for tired and emotional managers at the bottom of the NBS.
(definition abridged from CCTA Programme Management)
IT Executive Committeeforming
part of the IT strategy. It initiates and sets their terms of
reference.
(definition from PRINCE 1)
j NodeNode
at the finish of an Activity
in an Activity
on Arrow Network.
Hammock ActivityActivity
which spans between two points in a Network.
It has no Duration
of its own but derives one from the time difference between the
two points to which it is connected.
Hand-over PlanTransition
Plan component of the Programme
Definition Statement which covers the take-on of Project
Deliverables to operational services.
(definition abridged from CCTA Programme Management)
Hard Projectproject
which has a well defined physical product
as its outcome as opposed to a Soft
Project.Is there any other kind?
Henry GanttGantt
Chart around the turn of the century.
Highlight Report
Project
Manager at intervals determined by the Project
Board. It reviews progress to date and highlights any actual
or potential problems which have been identified during the period
it covers.
(definition from PRINCE 1)
Histogram
Hypercritical
Critical
Path leading to that point may be too long to finish by that
date. The Critical
Path becomes Hypercritical
and possesses Negative
Float.
i NodeNode
at the start of an Activity
in an Activity
on Arrow Network.
i/j Numbers
Activity
in an Activity
on Arrow Network.
ImpactRisk
Analysis as one part of the assessment of a risk
the other being Likelihood.
Impact
is an assessment of the adverse effect of the Rick occurring.
Impact Analysissystem.
(definition from PRINCE 1)
Imposed Finish
Activity
by external Constraints.
May lead to Hypercritical
paths and Negative
Float.
Imposed Start
Activity
by external Constraints.
May lead to Hypercritical
paths and Negative
Float.
Independent Float
Activity
has which does not affect the Float
available on any Preceding or Succeeding activities
Individual Work Plan
Plan
which defines the tasks and responsibilities of an individual team
member.
(definition abridged from PRINCE 1)
Informal Review
Quality
Review.
(definition abridged from PRINCE 1)
Information Systems Examination
Board
Project
Management which is awarded on completing 80 hours of training
and passing the ISEB
exam.
Insanity
Project
Culture.
Integration (1.9)
Integration,
in the opinion of most project
management professionals is the key distinguishing function of
the project
manager. It involves bringing people and things together to
perform effectively.
InterfaceActivity
or Node
which indicates a logical connection to another Network.
International Journal of Project
Management
International Project
Management Association
project
management associations. It does not include the PMI
or the
AIPM
Internet
International
Project Management Association that was dropped to avoid
confusion with some rag bag collection of computers joined up by
telephone wires.
IRR
ISEB |